GSTIN: 09EZQPS2668R1ZV | 📞 Booking: +91 9305448581 | 📍 Serving Kanpur, Ayodhya, Lucknow & All India | 📦 Sona Packers: Professional Shifting and Fast Reliable Courier Service Guaranteed! Best Packers and movers in kanpur, Best Courier Service in kanpur.
SONA PACKERS AND MOVERS

​Official Claim Policy & Guidelines | Sona Packers Kanpur

🚨 आवश्यक दस्तावेज़ / Mandatory Documents for Claim: 🧾 Original LR / Consignment Note | 📄 Booking Invoice / Receipt | 📸 Damage Photographs | 📑 Item Purchase Invoice | 📝 Written Claim Letter | 🪪 Identity Proof 🚨

📦 Sona Packers and Movers - Claims Policy & Terms 🚛

1. 🎯 Claim Eligibility

  • Claims are accepted ONLY for Declared Goods at the time of booking.
  • Claim intimation must be given in writing at the time of delivery or within a maximum of 24 hours.
  • Goods received with a "Clear Delivery Receipt" (without written remarks) and claimed later will be accepted solely at the company's discretion.

2. 💰 Minimum Claim Amount

  • No claims under ₹2,000 (Two Thousand Rupees) will be entertained.
  • Damages, breakages, scratches, dents, or packing damage below ₹2,000 are automatically rejected.
  • The minimum claim amount is calculated based on the total approved damage.

3. 📑 Mandatory Documents for Claim

The following documents are strictly required:

  • 🧾 Original LR / Consignment Note
  • 📄 Booking Invoice / Receipt
  • 📸 Damage Photographs
  • 🛍️ Item Purchase Invoice (if available)
  • 📝 Written Claim Letter
  • 🪪 Identity Proof of Consignor/Consignee

❌ Claims with incomplete documents will not be accepted.

4. 🚫 Exclusions

The company assumes no liability in the following circumstances:

  • Normal wear and tear.
  • Minor scratches, stains, or cosmetic damages.
  • Glass, crockery, electronics, or fragile items without special packing.
  • Items packed by the customer themselves.
  • Natural disasters, fire, flood, riots, war, strikes, or other Force Majeure events.
  • Bookings made with incorrect or incomplete information.

5. 🛡️ Declared Value and Liability

  • The company's maximum liability is limited to the Declared Value by the customer.
  • Liability for undeclared items may be limited or zero.
  • Proof of declared value must be provided upon request.

6. 📋 Insurance

  • Insurance is a separate service available at an extra charge.
  • Claims for insured goods are settled as per the insurance company's rules.
  • The insurance company's decision will be final.

7. ⏱️ Claim Submission Period

  • All claims MUST be submitted within a maximum of 24 HOURS from the delivery time.
  • Claims received after 24 hours will be automatically rejected.

8. 🔍 Inspection Rights & 9. 🤝 Settlement

  • The company reserves the right to inspect damaged items, involve experts, and request additional documents.
  • Approved claims will be paid post-verification. The company may choose to repair, replace, or provide a financial payout.

10. ⚖️ Jurisdiction

All disputes are subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh.

Declaration: The customer booking the service has read, understood, and accepted all the above terms and conditions.

⚠️ ध्यान दें / Important Notice ⚠️

क्लेम कस्टमर को स्वयं करना होगा, सोना पैकर्स केवल जरूरी डॉक्यूमेंट और जानकारी उपलब्ध कराएगी।
(The claim must be filed by the customer directly. Sona Packers will only facilitate the process by providing the necessary documents and information.)

🏷️ Tags: #SonaPackers #ClaimsPolicy #PackersAndMovers #SonaPackersKanpur #RelocationTerms

🏢 Sona Packers & Movers

🌐 Website: sonapackers.in
📞 Mobile: 9305448581
📍 Address:
279H Virat Nagar Ahirwan,
Harjinder Nagar, Kanpur 208007
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