Sona Packers and Movers Customer Support & Shipment Resolution Center
Customer Support & Shipment Resolution Center
At Sona Packers and Movers, customer satisfaction is our highest priority. If you are experiencing shipment delays, delivery issues, tracking concerns, damage claims, invoice-related queries, or relocation service problems, our dedicated support team is here to assist you.
Every support request submitted through our ticketing system is documented, reviewed, and processed to ensure transparency, accountability, and timely resolution.
Sona Packers and Movers
24/7 Customer Support & Helpdesk
Support Available For
Shipment Tracking
Tracking status updates and shipment movement assistance.
Delivery Issues
Delayed, undelivered, missing or incorrect deliveries.
Transport Support
Household shifting, office relocation and vehicle transport queries.
GST & Invoice Help
GST invoices, receipts and billing related assistance.
Claims Assistance
Damage claims and documentation support.
Customer Feedback
Complaints, suggestions and service feedback.
How Our Support Process Works
Create Ticket
Case Review
Investigation
Customer Update
Resolution
Why Customers Trust Sona Packers and Movers
Support Response Commitment
Most support requests are reviewed within 24–48 business hours. Complex investigations may require additional processing time.
Frequently Asked Questions
Q. How do I report a shipment issue?
A. Submit a support ticket through our support portal.
Q. Can I raise a damage claim?
A. Yes, our support team will guide you through the claim process.
Q. Do you provide GST invoices?
A. Yes, GST billing assistance is available.
Contact Information
📍 279H Virat Nagar Ahirwan Harjinder Nagar, Kanpur - 208007
📧 sonapackerskanpur@gmail.com
🌐 www.sonapackers.in